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Visit us at our Kowloon HQ. Wanchai Showroom closed for Renovation.
Visit us at our Kowloon HQ. Wanchai Showroom closed for Renovation.

Return Policy

At Chef Works, Customer satisfaction is our top priority. We are happy to accept the return of any un-embroidered, unused and non-altered item within 30 days of original purchase date.

All Returns must include the original packaging and tagging (bags and labels, etc.) in RESALABLE condition. We will not accept the return of any item which shows signs of use or wear, including but not limited to:

  • Alterations
  • Laundering
  • Odors, including smoke
  • Pet hair
  • Stains or other markings
  • With embroidery
  • Special Order

If your return items show signs or use or wear, you will be notified, the item will be returned to you, and no exchange will be proceed.

Additional Notes:

  • If you purchased your items from one of our trusted distributors, please contact them directly for your return.
  • We are unable to accept returns directly if the items were purchased from a third party.